If you’d prefer we take care of your software and server related problems, or if you have unresolved issues and unanswered questions with your current host, Servers Australia is able to help with our Titan Support Team. Our Servers Australia Titan Support team can manage all of your hardware and software issues and keep your server running as it should by monitoring your traffic, backups and storage. Even giving you advice on how to make it better and save you money.
We are available 24 hours a day 7 days a week to help with any issues you may have.
|Titan Management||Dedicated Titan
|Core Server Monitoring|
|SMS Notification System|
|Control Panel Management|
|R1 Soft Backup
|Backup Space||10GB||10GB||50GB||250GB||Complete Backup|
|Amour Security Services|
|Custom Software Installs|
|Yearly Upgrade & Full Service|
|Site Transfers per Month||0||10||50||Unlimited||Unlimited|
|Total Support Time||4 hours/month||12 hours/month||16 hours/month||Full time availability|
|CDN and Global Distribution|
|DRDB and HA|
|Level 1 Support||Skipped||Skipped||Skipped|
|Level 2 Support|
|Level 3 Support|
|24/7 Emergency Phone|
Core Server Monitoring
We look after your server health by monitoring the following core services: Server Uptime, Disk Usage, Memory Usage and Processor Usage.
SMS Notification System
Get notifications for any issues picked up by our monitoring direct to you mobile via SMS.
Operating System Management
Let our qualified staff maintain your operating system ensuring it is up to date and configured correctly.
Control Panel Management
Our dedicated support team will complete any functions that are available or configurable in your Plesk panel or cPanel
R1 Soft Backup License Included
Rest easy knowing your data is backed up by the industry leading enterprise R1 Soft backups
We will proactively fix any errors that may come up in a backup and monitor that each backup is successful.
Every plan comes with free backup space for you to use
A full suite of advanced monitoring tools to ensure that every facet of your server is running efficiently and is online.
Amour Security Services
Full security and security monitoring for your server to ensure it remains secure from attack or vulnerabilities.
Dedicated Firewall Management
Let our security experts manage your firewall for you ensuring the optimum level of security.
Custom Software Installs
Our technical team will assist with any custom software you require to be installed on the server.
Dedicated Account Manager
You will have a dedicated Account Manager who will be looking after all your services and will be there to assist at any time.
Total Support Time
Depending on the management plan you select, you will have a certain amount of support time included. Once you go over your limit, we will let you know any further costs for assistance. Choosing the Dedicated Titan Management plan means your account manager is available full time.
If you have resources to spare our engineers are able to set up for your server to use these resources to speed up your web content.
CDN and Global Distribution
If you are pushing your content over multiple countries CDN will help, let our technicians set up and maintain this with your selected CDN provider.
Want help or have questions?
Not sure what you need or just have questions? We’re available by live chat or phone. In Australia, no one has more dedicated servers than us!
Want a custom quote?
Some customers choose to get a custom quote from us because we are able to build them a solution that suits their needs and budget. Whether they have a complicated situation or simple one we will be able to develop a solution for you. If you have specific needs then getting a custom server is highly recommended.
Get a Custom Quote
Get a Custom Quote
Get a Custom Quote