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The Hidden Cost of Hyperscale (and why VDC gives better control)

Last Updated: December 16th, 2025 5 min read Servers Australia

If you run an MSP, you’ve probably had this conversation:

“We’ll move it to hyperscale. It’ll be faster, more flexible, and cheaper in the long run.”

Hyperscale platforms sell agility and pay-as-you-go freedom. For a growing services business, that’s attractive.

But what we hear from MSP leaders is consistent: the technology generally delivers; the billing model doesn’t.

Invoices are harder to predict. “Optional” features become essential. Data moves in ways that trigger fees no one planned for. The platform runs, but your ability to forecast and protect margin takes a hit.

The MSPs who feel in control aren’t anti-cloud. They’re choosing infrastructure models that keep flexibility, but add something hyperscale often lacks: clear, dependable pricing. That’s where Virtual Datacentre (VDC) infrastructure is starting to replace pure hyperscale in serious MSP strategies.

How egress fees and storage tiers quietly erode predictability

Hyperscale pricing rarely falls over on the base rate. It falls over in the details.

Most MSPs can point to at least one client where spend jumped unexpectedly because of:

  • Data egress from backups, DR tests or integrations

  • Traffic or DDoS spikes pushing usage into a higher band

  • Storage tier changes when performance, redundancy or IOPS are increased

None of that is unusual behaviour in a live environment. Workloads shift, clients grow, applications evolve. In a usage-based model, each of those changes can alter the bill.

That’s when you see:

  • “Why is this month higher?” conversations

  • Time lost digging through portals to reconcile line items

  • Internal tension between what you designed and what you can reasonably invoice

Infrastructure should feel like a stable platform. If every change risks a surprise, it becomes another variable you’re constantly managing.

When cloud waste turns into margin pressure

The problem isn’t just that hyperscale can be expensive. It’s that it makes planning harder.

When platform costs move around:

  • Fixed-fee and bundled offers feel riskier

  • You absorb more “unexpected” cost than you’d like

  • Longer-term agreements start to feel like a gamble

Recent industry data tells the story:

That waste doesn’t just hurt the client. It chips away at your confidence to commit to clean, simple commercial models.

As Shane Ribet, Managing Director at Ubertech, put it:

“Clients are pushing hard to lower costs, believing cloud solutions will save money and reduce IT complexity. In reality, these expectations often fall short, creating unpredictable expenses. We have to educate clients about the true costs of infrastructure to ensure predictable budgeting and maintain trust in our services.”

Shane Ribet, Ubertech

If too much of your time is spent explaining invoices rather than improving services, the platform is working against your business model.

Why more MSPs are moving to predictable, standardised platforms

The MSPs who are calmer about the future aren’t necessarily the ones with the most hyperscale spend. They’re the ones who’ve rebalanced their approach.

Rather than placing everything on one variable model, they’re shifting more workloads into controlled environments, including:

  • Private Cloud for core, stable workloads

  • Hybrid designs that use hyperscale only where it genuinely adds value

  • Virtual Datacentre (VDC) solutions that offer cloud-style flexibility with clearer commercial guardrails

Underneath that shift is a deliberate move towards standardisation.

MSPs building on a consistent infrastructure stack talk about:

  • Faster onboarding and cleaner migrations

  • Fewer one-off exceptions for support to juggle

  • More straightforward conversations about performance, cost and risk

They’re not rebuilding from scratch for every client. They’re reusing a pattern that’s been tested, documented and refined – technically and commercially. That’s what creates space to focus on service quality, not constant price management.

How Virtual Data Centres give flexibility without the hyperscale guessing game

This is exactly the gap Virtual Datacentre infrastructure is designed to close.

Servers Australia’s Virtual Datacentres give MSPs the technical benefits they expect from modern cloud – virtualisation, scalability, multi-tenant flexibility – without tying them to a billing model that undercuts predictable service delivery.

With our VDC, MSPs get:

  • Transparent pricing (no egress surprises)
    You’re not penalised every time data moves. That makes it easier to design backup, DR and multi-site strategies without worrying about hidden costs eating your margin.

  • Control over how resources are carved up
    You shape vCPU, RAM, storage and networking around your service catalogue. It behaves like your own environment, not a black box you rent by the hour.

  • Billing you can confidently build offers around
    A stable cost base makes fixed-fee and bundled services far easier to stand behind. Forecasting becomes structured planning instead of educated guessing.

  • A platform that supports repeatable, productised services
    A consistent underlying environment means cleaner onboarding, stronger documentation and more room for automation – all of which support profitable growth.

For MSPs who want to grow without constantly defending the invoice, that combination of flexibility and cost visibility is the real advantage.

Put Virtual Data Centres at the core of your MSP

If hyperscale has introduced more uncertainty than you’re comfortable with, it’s worth asking whether it still makes sense as the default foundation for your services.

Virtual Data Centres give you another option: modern, scalable infrastructure with pricing you can actually model and margins you can protect.

Want to learn more? Get in touch today and find out how our Virtual Data Centres can help your MSP operations.