Call sales on 1300 788 862

Support Options

Have you got server management?

Our Servers Australia Support team can manage all of your hardware and software issues and keep your server running as it should by monitoring your traffic, backups and storage. Read more

How to get support

Step 1: Search the Support Centre.

Search our support centre with your question or go to our frequent Q&A's page. This is the QUICKEST way to get the answer and support you are looking for.

Step 2: Submit a Ticket.

If you couldn't find the answer you were looking for in our support centre then you should submit a ticket. Submit a ticket by emailing from an authorised email account. If your emails are not working, you can submit a ticket through the online portal

Ticket support is one of the quickest and best ways to gain support; and we have a 30 minute response time guarantee in our SLA.

Step 3: Call for Phone Support.

You can call the technical support team 24 hours a day, 7 days a week.

Phone: 1300 788 862
Phone Int: +61 2 8115 8888