High-availability Hosting: What, Why and When

Preventing downtime is an incredibly important priority in more ways than one, allowing you to ensure to continued productivity of your employees and preserve the reputation of your business. If you would like to eliminate the risk of downtime and all of the consequences that go along with it, working with a high-availability hosting provider is certainly an excellent option to consider.

To help you determine whether or not high-availability hosting is the right choice for you, we’ll take a look at what high-availability hosting is, the advantages that it offers over a traditional infrastructure and when it might be the right time to consider making use of high-availability hosting.

What is a high-availability Infrastructure?

A high-availability infrastructure is designed from the top down to guarantee the utmost availability and uptime of your IT infrastructure. To offer this level of availability, high-availability hosting providers rely on a number of technologies and services. These include things such as high-availability firewalls, advanced monitoring and patching, disk-to-disk-to-tape continuous data protection, enterprise-grade hardware, and load balancing.

Through this combination of advanced technological solutions, premium services and support, and multiple redundancies, high-availability hosting providers are able to guarantee virtually zero downtime – a huge benefit if it is absolutely essential that your IT infrastructure remains fully operational at all times.

Advantages of High-availability Infrastructure vs Traditional Infrastructure

High-availability hosting providers offer all of the same hosting services that you will find in a traditional infrastructure – the sole difference is that they do it in a way that virtually eliminates any chance of downtime. According to Dun & Bradstreet, over half of Fortune 500 companies experience an average of 1.6 hours of downtime per week. The cost of this downtime is considerable and often goes well beyond what most people realise.

If your business is at all reliant on technology for its day-to-day operations – as most businesses in the modern era are – having your infrastructure go down means that the productivity of your businesses and its employees will drop to almost zero for the duration that your infrastructure is down. Downtime can be a major disruption to your timeline and your goals, essentially taking you out of business for an amount of time that may be anywhere from a few minutes to a few days.

However, loss of productivity is only a secondary concern compared to the loss of customers and the damaged reputation that downtime can cause. Even the most loyal customers will often demonstrate very little patience when they attempt to access the website of a business and find that the website is unresponsive. It won’t take long for them to seek out one of your competitors – and many may never return again.

Customers like to know that the business they are working with will always be able to meet their needs. Having your business go offline- even for a short period of time – demonstrates to customers that you are not up to this task. Fair or not, this can be incredibly damaging to the reputation of your business.

With all of that said, high-availability hosting eliminates all of the risks and concerns associated with downtime, letting you rest assured that your IT infrastructure will always be available for both your employees and your customers to access. High-availability hosting may not be a necessity for every single business, but for businesses that are adamant about maintaining constant, uninterrupted availability, it is a very worthwhile investment.

When Should You Consider Adopting a High-availability Infrastructure in Your Business?

There is no right or wrong time to consider adopting a high-availability infrastructure. However, there are various scenarios where having a high-availability infrastructure becomes ideal.

For instance, if your business has grown to the point that even a small amount of downtime becomes incredibly costly, high-availability hosting becomes well worth the extra cost. Amazon, for example, loses an estimated $66,240 for every minute that their infrastructure is down. Your business may not be anywhere near the size of Amazon, but consider the fact that 20% of even small to medium sized businesses lose an estimated $56,853 for every hour of downtime.

Another scenario where it may be beneficial to consider high-availability hosting is if you have been bitten by downtime in the past and want to avoid any future repeats of the disaster. If your hosting provider simply isn’t able to guarantee a level of uptime that allows you to rest easy, why not switch to a high-availability hosting provider and eliminate the concern of downtime altogether? After all, even if a hosting provider offers 99.9% uptime, that still translates to about nine hours of downtime per year. Only with high-availability hosting will you be able to prevent downtime completely.


High-availability hosting offers a number of key benefits that are well worth considering if you are in the process of choosing a web hosting provider for your business. If you would like to eliminate the risk of downtime contact Servers Australia today and let’s talk solutions. We can tailor High Availability solutions that make sense and provides peace of mind for your business or organisation.

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