Nationwide Phone: 1300 788 862
Fax: (02) 4307 4201

Reception
(The One Provider Group Pty Ltd)
Phone: (02) 4307 4200
Operating Hours: 9:00am - 5:00pm Monday to Friday

Technical Support

General Support
(Standard Hosting)
Weekdays 9:00am - 5:00pm
Saturday: 10:00am - 4:00pm
Sunday: Closed
Online My Support
E-Mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

 

Sales Support

Phone: 1300 788 862
Online: Online Enquiry
E-Mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Sales Operating Hours 9:00am - 5:00pm Monday to Friday

Billing Support

Phone: 1300 788 862 - Option 3
Online: My Account
E-Mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Billing Operating Hours: 9:00am - 5:00pm Monday to Friday

Please note that the Support staff are unable to help with a billing related enquiry after hours.

Network Operations Centre

Co-location and emergency network issues
Phone: 1800 248 478
E-Mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Hours: 24 Hours a day, 7 days a week.

Postal Address

PO Box 3187
Tuggerah, NSW 2259
Australia

Office Address

2/2 Teamster Close
Tuggerah Business Park
Tuggerah NSW 2259
 
Optus Business Equinix Pipe Networks Platform Networks Uecomm