Emergency Support OptionsIf you require emergency support with any of our products or services please see below for the appropriate reporting method.
Emergency Support:If you have an urgent network or data centre access request please call 1800 248 478 / (02) 4307 4220. This number is open 24/7 so please call and we will answer you promptly. For all non-urgent network issues please email firstname.lastname@example.org, this email is checked regularly.
Network Operations CentreCo-location and emergency network issues ONLY. Phone: 1800 248 478
International: +61 2 8115 8850
24 Hours a day, 7 days a week.
For more information on a NOC, check out our NOC page.
For non emergency related enquiries, acquire support from the appropriate section on our Contact page.