Contact Us

Sales, Technical Support, Emergency Help and NOC

If you require support with any of our products or services please see below for the appropriate reporting method and contact details.

Our Helpdesk is open 24/7 for tickets, with a 30 minute response time

For all general enquiries, you can call us on 1300 788 862 24 hours a day, 7 days a week.

For other departments see the information below for direct numbers.

Sales Enquiries

If you wish to talk to someone regarding sales, please feel free to call, email or use our live chat to get in contact with us.

Hours
24 hours a day, 7 days a week.
E-Mail: sales@serversaustralia.com.au

Phone: 1300 788 862
Phone Int: +61 2 8115 8800

Technical Support

For Technical Assistance with your Service.
Hours:
Weekdays: 9:00am - 5:00pm
Saturday & Sunday: Closed

Online: https://mysau.com.au
E-Mail: support@serversaustralia.com.au

Nation Wide Phone: 02 8115 8832
International Phone: +61 2 8115 8832

Billing and Accounts

For all Billing and Accounts Enquiries

Hours:
Weekdays: 9:00am - 5:00pm

Online: My Account
E-Mail: billing@serversaustralia.com.au

Phone: 02 8115 8833
Phone Int: +61 2 8115 8833

Emergency Support

Co-location and emergency network issues ONLY.
Hours:
24 Hours a day, 7 days a week.

E-Mail: noc@serversaustralia.com.au

Phone: 1800 248 478
International: +61 2 8115 8850

“The service and support offered by their team is exceptional, not one question being sales or support goes un-answered and is attended to promptly. Working alongside with Servers Australia we have been able to build and deliver solutions for our clients that are reliable and more flexible than other solutions providers in the market.”